Answered By: Barbara Jones
Last Updated: Apr 26, 2017     Views: 20

There's a problem with off-campus authentification when using the DISCOVER search box at the top of the GALILEO homepage. (helpdesk is working on it) 

After logging in from the off-campus login link from the library's homepage, bypass the DISCOVER search box and select individual databases from the "Databases A-Z" link or "Browse by Subject" link.

Sometimes a browser reloads an old view of a page from cache which requires the password to be re-entered after every click. If it keeps asking for a password, switch browsers or clear the browser's cache.

If the problem is with a particular database, let us know. We may need to report it to the GALILEO helpdesk.

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